AFTER HOURS +

Emergency Support

Did you know…

Our research shows that
80% OF BOOKING INQUIRY CALLS
go unanswered!

DAY TO DAY CALL CENTER SERVICES

Your staff wears a lot of hats, so entrust us with handling your non-reservation-based calls. Our team of highly trained, skilled agents, will take your calls in our call center, including dispatching emergency support when needed. Do guests need a new key to get back into their room? We’ll handle it. Want to know what the restaurant hours are?

We’ve got that covered too. This feature can be turned on as needed, during emergency
situations, low staffing, etc.

24/7/365
HOSPITALITY
ENGAGEMENT
CENTER

99.99% UPTIME
=
RELIABILITY,
AVAILABILITY &
SERVICEABILITY
REAL PEOPLE
WITH YOUR
BRAND VOICE
ANSWERING
YOUR CALLS
IN-HOUSE
MULTI-CHANNEL
COMMUNICATION
TOOLS
COMPLETE
KNOWLEDGE TO
BOOK &
SERVICE YOUR
GUESTS

YOUR VOICE. YOUR BRAND. our agents.