by Jodi Cleer | Aug 3, 2020
Sales Cross-Sell, Up-sell Selling for you is the name of the game. From adding more inventory to your site, adding more listings to your site or just plain old cold calling guests, all we need from you is a list that you want called! This option is completely flexible... by Jodi Cleer | Aug 3, 2020
Overflow/After Hours Services A flexing option to the service above, this allows you to flow calls and contacts that you cannot or do not want to handle to RealVoice. This is a great tool allowing you to plan your cost model in a more ROI... by Jodi Cleer | Aug 3, 2020
24/7 Live Reservation Booking RealVoice, the 24/7/365 Customer Engagement Center, will handle all your calls, leads, emails and chat and convert them into paying and staying guests. This option frees you up to focus on operations, staffing controls and building your... by Jodi Cleer | Aug 3, 2020
Guest Surveys Guest feedback and correspondence is the corner stone of customer service tracking. RealVoice Surveys allows you to perform confirmation email, pre-stay marketing pieces and post stay guest surveys and feedback. Anticipating the guest needs puts you... by Jodi Cleer | Aug 3, 2020
Revenue Management It’s more than just setting rates… RealVoice revenue management trains you on the finer points of inventory management, channel analysis, source of business reporting, competitive set analysis and historical data deep...